Frequently Asked Questions
What type of products does Veloura offer?
Veloura offers a curated selection of unisex perfumes, elegant hijabs & scarves, classic watches, and curated gift sets — all designed to combine timeless style with modern luxury.
Can I return or exchange a product?
Yes, we accept returns and exchanges within 7 days of delivery, as long as the item is unused and in its original packaging. Please refer to our Return Policy for full details.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS. You can also contact our support team if you need assistance tracking your order.
What makes Veloura perfumes long-lasting?
We use premium-grade essential oils and a high concentration of fragrance in each blend, ensuring our perfumes remain noticeable for 8–12 hours without being overpowering.
Where are your perfumes made?
Veloura perfumes are carefully crafted in Pakistan using internationally sourced ingredients. Our production follows strict quality control and industry standards for purity and consistency.
Are Veloura fragrances safe for sensitive skin?
Yes. Our perfumes are formulated without harsh chemicals and are dermatologically tested. We prioritize skin-safe ingredients to minimize the risk of irritation.
How is your production process different from others?
Unlike mass-produced perfumes, Veloura fragrances are created in small batches, allowing us to maintain artisan-level attention to detail, unique scent layering, and superior lasting power.
Why Shop with Veloura?
Subtle luxury. Honest values. Trusted by many.